Flourish360, formerly Acumind AI
Illustrative office team in the Australian Capital Territory

Australian Capital Territory · Employer guide

Psychosocial hazards in the workplace ACT

Safer work starts with your people.

What Australian Capital Territory law requires — and how to protect your people.

Hazard examples

14

Your regulator

WorkSafe ACT

Your duty · Consult at every stage

Identify → Assess → Control → Monitor & Review

Understand your obligations

What are the rules in Australian Capital Territory?

Quick answer

In the ACT, psychosocial hazards in the workplace are managed under the Work Health and Safety Act 2011 (ACT) and the WHS Regulation 2011 (ACT). Explicit psychosocial risk duties and the Managing Psychosocial Hazards at Work Code of Practice took effect on 27 November 2023. A separate Sexual and Gender-Based Harassment Code followed on 11 November 2024. WorkSafe ACT is the regulator.

The legal framework

The laws that apply in ACT

Work Health and Safety Act 2011 (ACT)

Sets the primary duty of care, with health including psychological health.

Work Health and Safety Regulation 2011 (ACT)

Amended with psychosocial risk provisions that took effect on 27 November 2023.

Codes of practice

Managing Psychosocial Hazards at Work (from 27 November 2023) and Sexual and Gender-Based Harassment (from 11 November 2024).

Key milestones

How we got here

  1. 27 Nov 2023

    Psychosocial regulations and Code of Practice take effect.

  2. 11 Nov 2024

    Sexual and Gender-Based Harassment Code of Practice commences.

  3. Ongoing

    WorkSafe ACT runs dedicated psychosocial compliance activity.

Visit WorkSafe ACT

Official WorkSafe resource

ACT Managing Psychosocial Hazards at Work Code of Practice

The ACT's approved code (NI2023-482) commenced on 27 November 2023. It explains how to manage psychosocial risks under the WHS laws and can be used in proceedings as evidence of what is reasonably practicable.

Consult and identify

Work with your people and health and safety representatives to find hazards in how work is designed and managed.

Apply the hierarchy

Eliminate risks where you can; otherwise minimise them, preferring changes to the work over individual coping strategies.

Cover harassment too

Read the code alongside the ACT Sexual and Gender-Based Harassment Code of Practice.

Turn the guidance into a practical psychosocial risk assessment, record actions in your risk register and review your risk controls with workers.

Recognise the risk

Common psychosocial hazards in Australian Capital Territory workplaces

Hazards rarely appear alone — they stack, and the combined effect drives harm.

  • Job demands (high or low)
  • Low job control
  • Poor support
  • Lack of role clarity
  • Poor organisational change management
  • Inadequate reward and recognition
  • Poor organisational justice
  • Traumatic events or material
  • Remote or isolated work
  • Poor physical environment
  • Violence and aggression
  • Bullying
  • Harassment, including sexual and gender-based harassment
  • Conflict or poor workplace relationships

Local context matters

What's different in ACT?

A dedicated psychosocial focus

WorkSafe ACT has a team focused on psychosocial risk, so expect inspectors to ask how hazards were identified and controlled.

Harassment sits inside the framework

The harassment code builds on the psychosocial code, so treat harassment as a psychosocial risk to manage, not a stand-alone policy.

Office work counts

Many ACT workplaces are office-based. Job demands, low control, poor support and change management are common risks to check.

People, not paperwork

How Australian Capital Territory employers can manage psychosocial risk

Flourish360 helps people become better humans at work — and gives you the evidence trail to show your risk management in action.

Workers consulting together about workplace safety
01

Identify

Surface hazards early through conversations, everyday signals and workplace information.

02

Assess

Understand risk across the recognised hazard categories.

03

Control

Implement controls that address the source of the risk.

04

Monitor & Review

Check controls with your people, review the evidence and improve what is not working.

Consult with your people at every stage.

A simple, engaging approach to psychosocial risk management.

Jurisdictions

How many psychosocial hazards are there in Australia?

It depends on which WHS laws cover your workplace: 14 under the national model, 16 in Victoria and 17 for Commonwealth workplaces under Comcare. None of the lists is exhaustive — they're a starting point.

14
Model WHS laws

Safe Work Australia's model Code of Practice names 14 common psychosocial hazards — the baseline most states and territories work from.

16
Victoria

WorkSafe Victoria's Psychological health compliance code gives 16 examples of psychosocial hazards under Victoria's own OHS laws.

17
Commonwealth (Comcare)

Commonwealth workplaces under Comcare work with 17, adding fatigue, job insecurity and intrusive surveillance such as digital tracking.

Sources: Safe Work Australia's model Code of Practice, WorkSafe Victoria's Psychological Health Compliance Code and Comcare's psychosocial hazards guidance. See the full hazard list

Your questions, answered

FAQs: psychosocial hazards in the Australian Capital Territory

When did ACT psychosocial regulations start?

The psychosocial provisions and the Managing Psychosocial Hazards at Work Code of Practice took effect on 27 November 2023.

Is there a separate harassment code in the ACT?

Yes. The Sexual and Gender-Based Harassment Code of Practice commenced on 11 November 2024.

Who regulates psychosocial hazards in the ACT?

WorkSafe ACT regulates ACT workplaces. Commonwealth agencies in Canberra are covered by Comcare instead.

Source: WorkSafe ACT. General information only, not legal advice.

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