Flourish360, formerly Acumind AI
Australian WHS compliance

Psychosocial hazards in the workplace, made human — and manageable.

  • ✓Personal growth in two minutes a day
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Organisations that trust us

Workplace Health & Safety Show
RSEA Safety
Hort Connections
AUSVEG
NAB
UPL
Portia Resources
Tripod Farmers
Lawson Grains
Warakirri
LaunchVic
AgriFutures Australia
Workplace Health & Safety Show
RSEA Safety
Hort Connections
AUSVEG
NAB
UPL
Portia Resources
Tripod Farmers
Lawson Grains
Warakirri
LaunchVic
AgriFutures Australia

Psychosocial risk register

Live exposure index

Anonymous
Job Demands86
Low Job Control74
Poor Support68

Illustrative dashboard. Signals are always aggregated — never traced back to a person.

$12.3M

Maximum corporate penalty for Category 1 WHS breaches — here's how to avoid it*

1 in 3

Australian workers experience psychosocial harm each year

$39B

What poor workplace mental health costs Australian business every year

*Source: Safe Work Australia maximum monetary penalties, effective 1 July 2026.

What the law says
Illustration of a person with a protective shield

Psychosocial hazards in the workplace are anything that gets in the way of someone's wellbeing at work.

Model WHS Regulations

“A PCBU must eliminate psychosocial risks so far as is reasonably practicable, and if that is not possible, minimise them.”

Flourish360 is an Australian workplace psychosocial risk and wellbeing platform helping employers improve employee mental health, psychosocial safety, engagement and performance through evidence-based programs and measurable insights.

Your duty

Under the model WHS laws, a person conducting a business or undertaking (PCBU) must manage psychosocial hazards just like physical ones. Flourish360 helps you meet that duty by first helping people grow — supported, confident and heard people mean many hazards never take hold.

The harm

Stress that is frequent, prolonged or severe can become anxiety, depression, PTSD or sleep disorders — and even chronic disease or musculoskeletal injury. These are real people carrying real strain.

Why they stack

A heavy workload on its own can be manageable. Add low control, poor support and little recognition, and it becomes serious quickly — which is why Flourish360 works on the conditions, not just the symptoms.

Here's the reality

Managing psychosocial risk is a WHS duty, and the penalties for getting it wrong can be severe. But the organisations that do this best don't start with fear — they start by genuinely caring for their people. Flourish360 makes that care visible, measurable and defensible.

Common growth blockers

The pressures hiding in plain sight

Safe Work Australia identifies these as the most common psychosocial hazards. They are also the conditions that hold people back from doing their best work — and most leaders will recognise several straight away.

Why it matters

The impact reaches further than most people expect.

Psychological injury claims are among the most expensive and longest-running in the Australian system — and they rarely come from a single incident. They build up.

For people

Anxiety, depression, burnout, PTSD, sleep disorders, and chronic physical illness.

For teams

Disengagement, absenteeism, turnover, conflict, and eroded psychological safety.

For organisations

Workers' compensation claims, WHS investigations, fines, and reputational damage.

The duty

Identify → Assess → Control → Monitor & Review.

The model WHS Code of Practice sets out a clear, practical process. Skip a step and your organisation is exposed — and so are your people. Consult with your people at every stage.

Step 01

Identify the hazards

Talk to workers, review incident data, and scan for job demands, conflict, poor support, and change fatigue.

Step 02

Assess the risk

Look at how often, how long, and how severely workers are exposed. Consider hazards that combine or interact.

Step 03

Control the risk

Eliminate hazards first. If that's not reasonably practicable, minimise them through design, support, and leadership.

Step 04

Monitor & Review

Controls must be monitored, reviewed, and improved as work changes. Paper policies are not enough.

The penalties are real — and entirely avoidable.

As of 1 July 2026, model WHS penalties for Category 1 (gross negligence or reckless conduct) reach $12.32 million for a body corporate. Category 2 and 3 breaches also carry substantial fines, and regulators are paying closer attention to psychological health and safety every year. The good news: looking after your people is the best defence you have.

View Safe Work Australia penalties
Free wellbeing gap check

Not sure if your people are getting the everyday support they need?

In 20 minutes, we'll map where your people are thriving, where support is missing, and how your current program stacks up against your WHS obligations — no obligation, no jargon.

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Usually booked within 48 hours

The Flourish360 approach

Help people grow, and the compliance picture follows.

Flourish360 is enterprise software connecting worker consultation, risk assessment, controls and reporting. Our wellbeing app supports calm, confidence and better conversations; aggregated participation gives leaders a clearer view of emerging workplace risk. We partner with wellbeing programs for a holistic, human-centered approach.

Micro-Lessons and Interactive Scenarios mapped to psychosocial risk categories
Aggregated Daily Check-In and Team Mood signals people choose to share — never individual scores
Context-aware Conversation Guides for managers
Live compliance dashboard aligned with WHS Act duties
Crisis Support screens that are completely private

What employees see

A personal growth companion: a two-minute Daily Check-In, Micro-Lessons and Interactive Scenarios on communication, leadership and resilience, plus Peer Kudos. No surveys, no labels, no stigma — just steady growth.

Daily Check-In · 2 min
Micro-Lesson · private
Peer Kudos · team
Crisis Support · always on

What leaders see

A live psychosocial risk register, hazard heatmaps, and intervention prompts that help you step in early — before issues become claims or crises.

Hazard heatmap · aggregated

Hazard framework

How many psychosocial hazards are there in Australia?

It depends on which WHS laws cover your workplace. None of these lists is exhaustive — they're a practical starting point for a conversation with your people and a psychosocial risk assessment.

14
Model WHS laws

Safe Work Australia's model Code of Practice lists 14 common psychosocial hazards — the baseline for most states and territories.

16
Victoria

WorkSafe Victoria's Psychological Health Compliance Code gives 16 examples — the list shown below.

17
Commonwealth (Comcare)

Federal workplaces under Comcare work with 17, adding fatigue, job insecurity and intrusive surveillance such as digital tracking.

Work design & demands4Organisational & culture3Relationships & support2Behavioural harm4Environment & exposure3

Work design & demands

High job demands

Sustained or intense physical, mental or emotional effort, excessive workload, time pressure or insufficient resources.

Low job control

Limited ability to influence how, when or where work is performed.

Low job demands

Work that is consistently monotonous, repetitive or insufficiently stimulating.

Low role clarity

Unclear responsibilities, expectations, priorities or authority.

Organisational & culture

Low recognition and reward

Inadequate recognition, reward or acknowledgement for work or achievement.

Poor organisational change management

Poorly planned, communicated or supported change creating uncertainty or pressure.

Poor organisational justice

Perceptions of unfair decision-making, processes or treatment.

Relationships & support

Poor support

Insufficient practical, emotional or organisational support from supervisors or colleagues.

Poor workplace relationships

Conflict, interpersonal tension or relationship breakdown.

Behavioural harm

Aggression or violence

Abuse, threats or assault connected with work, including from customers, clients, patients or the public.

Bullying

Repeated, unreasonable behaviour directed at a person or group that creates a risk to health and safety.

Gendered violence

Behaviour directed at or affecting someone because of sex, sexual orientation, gender or gender identity.

Sexual harassment

Unwelcome conduct of a sexual nature that may create a risk to health and safety.

Environment & exposure

Exposure to traumatic events or content

Direct or indirect exposure to traumatic events, material or experiences through work.

Poor environmental conditions

Workplace conditions like unsuitable noise, temperature or lighting.

Remote or isolated work

Working without adequate social or operational connection or support.

In practice

Psychosocial hazards examples: what do they look like at work?

Hazards rarely announce themselves. They show up in the everyday texture of work — which is exactly where they can be spotted and addressed.

High job demands

What it might look like
Chronic overtime, unrealistic deadlines, too few people for the workload.
Possible management response
Rebalance work design, resourcing and priorities; review after-hours expectations.

Low job control

What it might look like
Rigid scripts, no say over rosters, decisions made without input.
Possible management response
Give teams input into how and when work happens; devolve appropriate authority.

Low role clarity

What it might look like
Overlapping duties, shifting priorities, unclear reporting lines.
Possible management response
Clarify roles, expectations and decision rights in writing; confirm with the team.

Poor support

What it might look like
New starters left to figure it out; managers too stretched to check in.
Possible management response
Build practical supervision, mentoring and clear escalation paths.

Poor change management

What it might look like
Restructures announced with no consultation or timeline.
Possible management response
Consult early, communicate honestly, support people through the transition.

Bullying or harassment

What it might look like
Repeated belittling, exclusion, or unwelcome conduct going unaddressed.
Possible management response
Clear standards, safe reporting, and consistent, fair follow-through.

Remote or isolated work

What it might look like
Lone workers with no reliable check-in or connection to a team.
Possible management response
Check-in protocols, communications equipment, deliberate social connection.

Traumatic exposure

What it might look like
Frontline staff repeatedly exposed to distressing events or content.
Possible management response
Rotate exposure, debrief routinely, provide trained peer and clinical support.
The process

How to manage psychosocial hazards: Identify → Assess → Control → Monitor & Review

The same four stages underpin Australian WHS guidance — and they're the backbone of compliance training software that produces evidence rather than paperwork. To document the controls and follow-through, explore our psychosocial risk register.

  1. 01

    Identify

    Use more than one source of information: consultation with workers and HSRs, incident and complaint data, absence and turnover patterns, and everyday engagement signals. Hazards are often visible long before they become claims.

  2. 02

    Assess

    Where needed, assess how likely harm is and how serious it could be, including duration, frequency and who is affected. Look at how work is designed and managed, not just how individuals are coping.

  3. 03

    Control

    Eliminate the hazard where reasonably practicable, and otherwise minimise it. Controls should address root causes in work design, workload, support and leadership — not shift the burden onto individual resilience.

  4. 04

    Monitor & Review

    Review whether controls are actually working, and revise them when work changes, incidents occur or the workplace tells you something new. Psychosocial risk management is ongoing, not an annual exercise.

Consult with your people at every stage.

A simple, engaging approach to psychosocial risk management.

Common questions

Psychosocial hazards questions, answered

What are the most common psychosocial hazards in the workplace?

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High job demands, low job control, low role clarity, poor support, poor change management and poor workplace relationships come up most often. Bullying, harassment, aggression and traumatic exposure are less frequent but can cause serious harm quickly.

Can psychosocial hazards cause physical injury?

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Yes. Psychosocial hazards can cause psychological harm and physical harm — including fatigue-related injury, cardiovascular strain and musculoskeletal problems — as well as errors and incidents caused by stress, distraction or exhaustion.

Are psychosocial hazards the same as stress?

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No. Stress is a response, not automatically an injury. Hazards are the aspects of work that create risk; sustained or severe stress arising from those hazards is what can lead to harm. Managing the hazard is more effective than managing the symptom.

What is the code of practice for psychosocial hazards in the workplace?

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It varies by jurisdiction. Safe Work Australia publishes the model Code of Practice: Managing psychosocial hazards at work, adopted in most states and territories, while Victoria works from WorkSafe Victoria's Psychological Health Compliance Code. Always check the code that applies where you operate.

Can a psychosocial risk survey replace consultation?

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No. A survey is one input. WHS duties require genuine consultation with workers and their representatives, because context, causes and workable controls usually surface in conversation rather than in a score.

How does Flourish360 help with psychosocial hazards?

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Flourish360 combines personal growth and leadership coaching people genuinely want to use with psychosocial risk management for the organisation. People grow; you get aggregated hazard insight, controls, actions and evidence across Identify → Assess → Control → Monitor & Review, with consultation at every stage.

Let's make growing your people the easy part.

Book a 20-minute demo. We'll show you how Flourish360 turns your existing wellbeing investment into a defensible, board-ready psychosocial risk program — built on people growing, not being watched.

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No slide deck required. Walk away with a clear, honest gap analysis.

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